Adelaide Aviation Pty Ltd ("we", "us") respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
- Contact details: your name, email address and phone number.
- Training details: your experience, preferred base, bookings, training progress and logbook hours.
- Order details: items purchased, shipping address and order history.
- Payment details: payments are processed by Stripe. We never see or store your full card number.
- Website usage: basic technical data such as browser type and pages visited.
How we use it
- To respond to enquiries and plan your training.
- To manage bookings, vouchers, orders and deliveries.
- To keep training records required by the Civil Aviation Safety Authority (CASA).
- To send service messages about your bookings and training.
- To improve our website and services.
We won't sell your personal information.
Who we share it with
- Stripe, to process payments.
- Supabase, which hosts our database and sign-in.
- Shipping carriers, to deliver orders.
- CASA and other authorities, where the law requires it.
Some of these providers may store data outside Australia. We choose providers that protect personal information to a standard comparable with Australian law.
Keeping it secure
Your information is stored on secure systems with access limited to staff who need it. Training records are kept for the periods CASA requires.
Access and correction
You can view and update your profile in your dashboard at any time. To request a copy of your information or ask us to correct it, email admin@adelaideaviation.com.au.
Complaints
If you have a privacy concern, contact us first and we'll respond within 30 days. If you're not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.